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FAQ

Import FAQ

Q

What are the basic requirements for importing goods? 

A

To import goods, you generally need:
      • An import license (if required by your country)
      • A customs broker or agent (optional, but helpful)
      • Compliance with local regulations and standards
      • Proper documentation (invoice, bill of lading, packing list, etc.)
      • Payment of tariffs and taxes

Q

What are import duties and taxes?

A

Import duties and taxes are fees imposed by the government on goods brought into a country. These can include customs duties, VAT, and excise taxes.

Q

How do I clear goods through customs?

A

Clearing goods through customs typically involves:
     • Submitting necessary documentation
     • Paying applicable duties and taxes
     • Ensuring the goods comply with local regulations

Q

What should I do if my goods are held or rejected by customs?

A

You should contact your customs broker or agent to understand the issue, provide any additional documentation required, and resolve any compliance issues.

Export FAQ

Q

What are the basic requirements for exporting goods?

A

Requirements can include:
    • An export license (if required by your country or the destination country)
    • Compliance with local and international regulations
    • Proper documentation (export invoice, packing list, bill of lading, etc.)
    • Understanding of the destination country’s import regulations

Q

What are Incoterms?

A

Incoterms (International Commercial Terms) are a set of rules defining the responsibilities of buyers and sellers for the delivery of goods under sales contracts. They specify who is responsible for shipping, insurance, and tariffs.

Q

How do I handle shipping and logistics for exports?

A

You need to arrange for transportation, packing, and insurance of goods. Working with a Freight forwarder or logistics company can help manage these aspects.

Q

What should I do if my goods are damaged or lost during shipping?

A

You should file a claim with the carrier or insurance provider. Properly document the damage or loss and keep all relevant records.